AioFlight - Check your flight

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Reference number

Your trip

Departure date

Airline

Flight problem

Claimant

Number of travelers

Details still required:

Flight and contact information

Problem description

Signature

Boarding Pass

Passport

Expenses

Please select your flight as originally scheduled

Your complete journey as originally scheduled is needed to process your claim.

Departure airport

Arrival airport

My flight is not shown

How did your journey actually go?

Departure airport

Arrival airport

Flight problem

Did you have any expenses?

Yes No

Please upload your Expense/s

New ticket / Alternative transport

Hotel

Taxi / Metro / Train

Food and drinks

Where did you listen for us?

Terms of Use and Account Options

I accept the Terms and Conditions, Privacy Policy and Fees of AioFlight. By checking, I confirm that I have read and understand these terms. I would like to create an account on AioFlight to track the status of my requests at any time (optional)

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Refreshing your data

Your case number
Your case has been opened
Booking number
Your signature
Booking Confirmation

Why choose us?

What was your original itinerary?

Did you have any connecting flights?

Where did you have to change flight/s?

Which was the airline of your first flight?

Which was the airline of your flight?

When did your journey begin?

What was your flight problem?

How many days before the scheduled departure were you informed about the flight cancellation or change?

With how much delay did you arrive at Airport?

Did you arrive at the check-in counter and boarding gate on time?

Did the airline have a substantial reason to deny boarding (e.g. health concerns, safety, security, missing passport)?

With how much delay did you arrive at Airport?

How many travelers would you like to claim for?

Please enter your contact details

🎉 Good news!

Almost there!

Please select your flight as originally scheduled

Find flight with flight number

Original departure date and time

Original arrival date and time

How did your journey actually go?

What was your booking number?

Please enter your address

Your signature

Please upload your Boarding Pass

Please upload your Passport/s

Did you have any expenses?

Please upload your Expense/s

Where did you listen for us?

Terms of Use and Account Options

You made it!

Your case has been Registered successfully

What's next?

Your Flight is Not Eligible for Compensation

Why choose us?

What was your original itinerary?

Did you have any connecting flights?

Where did you have to change flight/s?

Which was the airline of your first flight?

Which was the airline of your flight?

When did your journey begin?

What was your flight problem?

How many days before the scheduled departure were you informed about the flight cancellation or change?

With how much delay did you arrive at Airport?

Did you arrive at the check-in counter and boarding gate on time?

Did the airline have a substantial reason to deny boarding (e.g. health concerns, safety, security, missing passport)?

With how much delay did you arrive at Airport?

How many travelers would you like to claim for?

Please enter your contact details

🎉 Good news!

Almost there!

Please select your flight as originally scheduled

Find flight with flight number

Original departure date and time

Original arrival date and time

How did your journey actually go?

What was your booking number?

Please enter your address

Your signature

Please upload your Boarding Pass

Please upload your Passport/s

Did you have any expenses?

Please upload your Expense/s

Where did you listen for us?

Terms of Use and Account Options

You made it!

Your case has been Registered successfully

What's next?

Your Flight is Not Eligible for Compensation

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